InImpact: The Journal of Innovation Impact

Publisher Future Technology Press
Vol. 8 No. 2 KES Transactions on SDM II - Sustainable Design and Manufacturing 2015
Volume Editors KES International
Journal ISSN 2051-6002
Article TitleSocial Media and Social Netwoking Analysis for Knowledge Networking
Primary AuthorJosefa Mula, Universitat Politècnica de Valencia
Other Author(s) Raul Rodriguez; Pedro Gomez; Susan Grant
Pages 606 - 617
Article ID sdm15-056
Publication Date 02-May-16

A supplier social network (SSN) consists of a set of web-based tools, applications and exercises to support the formation of communities of inquiry and to promote learning through social interaction. This paper proposes a novel combination of social media and social networking analysis (SNA) tools to model and analyse interactive SSN frameworks. The data analysis considers, on the one hand, the SNA understanding of the supply chain components by using node and network level measures and, on the other hand, categorising and coding social media conversations for the quantity and quality of knowledge assets. In both cases, social media tools provide inputs to obtain outputs or results. Currently, the data collection process is carried out by an insurance supply chain. Validating the proposal will be forthcoming work where the data analysis will be compared between two different insurance supply chains based in two European countries.

 View Paper
Remarks Paper presented at KES International Conference on Sustainable Design and Manufacturing, 12-14 April 2015
First date of publication in InImpact: 1 December 2015