InImpact: The Journal of Innovation Impact |
Publisher |
Future Technology Press |
Vol. 8 No. 2 |
KES Transactions on SDM II - Sustainable Design and Manufacturing 2015 |
Volume Editors |
KES International |
Journal ISSN |
2051-6002 |
|
Article Title | Measuring and linking social network knowledge exchange and organisational performance |
Primary Author | Raul Rodriguez Rodriguez, Universitat Politecnica de Valencia |
Other Author(s) |
Josefa Mula Bru; Pedro Gomez-Gasquet; Ramona Diana Leon
|
Pages |
572 - 583
|
Article ID |
sdm15-048 |
Publication Date |
02-May-16 |
Abstract | This paper deals with how to measure social network knowledge exchange and its link with organisational performance. First, it revises both social network analysis and performance measurement techniques, highlighting the main performance elements that may be used. Then, it categorises the main social knowledge network working levels and components from a performance management perspective. It presents the main dimensions of social knowledge networks (actors, knowledge exchange and performance elements) from the performance management point of view. Last but not least, it describes and categorises the main techniques that could be used in order to determine the current and future position inside the social knowledge network (Data Envelopment Analysis). It also emphases the characteristics and pitfalls of the subjective (Analytic Network Processes) and objective techniques (multivariate models), that tend to be used when analyzing the link between social network knowledge exchange and organisational performance. |
| View Paper |
Remarks |
Paper presented at KES International Conference on Sustainable Design and Manufacturing, 12-14 April 2015
First date of publication in InImpact: 1 December 2015 |