InImpact: The Journal of Innovation Impact

Publisher Future Technology Press
Vol. 5 No. 1 Innovation through Knowledge Transfer 2013
Volume Editors KES International
Journal ISSN 2051-6002
Article TitleDevelopment of a Knowledge Mapping Approach for Independent Knowledge Elicitation and Representation
Primary AuthorHelena Hashemi Farzaneh, Institute of Product Development,Technical University Munich (Germany)
Other Author(s) Alexander Reik; Maik Maurer
Pages 43 - 53
Article ID inkt13-005
Publication Date 21-Oct-13

For the development of innovative technical products specialised knowledge is becoming increasingly important. Knowledge can be transferred from external sources and company-internally between engineers. Internal knowledge transfer is gaining importance due to a growing fluctuation of engineers possessing specialised knowledge. To enable knowledge transfer between engineers, the knowledge has to be elicited and represented. However, knowledge elicitation and representation are time-consuming processes, since the engineers are often unaware of their knowledge and have to be guided through the process by a moderator. The aim of this work is to develop a knowledge mapping approach which enables the engineer to independently elicit and represent his knowledge. We analyse results from a case study and verify findings from psychology, knowledge management and technical product development. Based on this analysis, we combine elements from existing knowledge elicitation and representation methods to a 3-phases concept for independent knowledge elicitation and representation which does not necessitate a moderator.

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